Edgars
Edgars - Not willing to assist with Drivers Lic

I just noted there was a complaint from another lady regarding trying to collect her Edgars Card with a driver licence and was told she wasn't able to.

However the response from Edgars customer care was that this would be addressed and one could collect with a drivers licence. Obviously Edgars did not take the previous complaint seriously at all... I have just tried to collect my card with my drivers, and a copy of my ID and Passport, and was turned away, when I explained I was mugged and didn't have a green ID book, they told me I can close the account cause I would not be assisted without an ID book (even though I had a valid ORIGINAL drivers licence, and a copy of my ID.

Obviously Edgars doesn't care about clients anymore!

Company: Edgars
Country: South Africa
City: Woodlands and Call Center

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