CTM
PATHETIC SERVICE AND INFERIOR GOODS

WHEN IT COMES TO CTM SOUTHGATE, I DON'T EVEN KNOW WHERE TO BEGIN.
FIRST OF ALL MY DELIVERY WAS ALMOST 2HOURS LATE ALTHOUGH I HAD EMPHATICALLY ARTICULATED THAT IT HAD TO BE DELIVERED NO LATER THAN THE GIVEN TIME.HENCE I MISSED A DOCTOR'S APPOINTMENT FOR MY WIFE WHO IS 8 AND A HALF MONTHS PREGNANT.THIS COST ME MONEY AS WELL.IT SHOWS THAT THE STAFF OF CTM SOUTHGATE ARE TOTALLY HEEDLESS WHEN IT COMES TO CUSTOMER REQUESTS. THEY SUPPLIED ME WITH AN A GRADE TILE WHICH I USED FOR MY BATHROOM FLOOR AND WALL.IN THE BATCH WE DISCOVERED THAT QUITE A FEW TILES WERE SEVERELY CHIPPED MAKING THE ENTIRE BATHROOM LOOK HIDEOUS.I TOOK THE RESPONSIBILITY UPON MYSELF TO PURCHASE ANOTHER BOX OF TILES.ONCE AGAIN CTM'S COMPLACENCY AT MY PETROL EXPENSE AND TIME.UPON LAYING THE NEW BOX OF TILES WHICH I HAD PURCHASED WE DISCOVERED THAT THE TILES CHANGED COLOUR.EVERY TIME WE LAID A TILE IT CHANGED COLOUR FROM BROWN TO GREY. WE TRIED EVERY TRICK IN THE BOOK FROM DIFFERENT TILE GLUES, CEMENT, AND BONDING LIQUID.THE TILE STILL CHANGES COLOUR AND SPOILS MY ENTIRE BATHROOM.MY PREGNANT WIFE HAD TO GO TO CTM TO RESOLVE THIS BECAUSE THEY DON'T RESPOND TO COMPLAINTS ON THE WEB SITE. I AM STILL WAITING FOR AN AGENT.

Company: CTM
Country: South Africa
City: SOUTHGATE

  <     >