CNA
CNA STAFF MISINFORMED ME!!!

Shops, Products, Services

About a week or two back I visited CNA thrice to enquire about the pre-order price for FIFA 14 for PS3. I was told by the sale assistants that the pre-order price is R539 they showed me the pamphlet with that price on it. It showed R539 save R60 with Messi on the cover. I then decided to pre-order it on Friday 13/09/2013. When I got there the morning they took my details and as soon as they scanned the game it showed R629 which I refused to pay because that was not what they have been telling me. They told me maybe there's something wrong with the system price and made me wait a whole half an hour to just tell me to come back the afternoon which I did and still the same thing the price wasn't changing so then I was promised by the sales assistant's that I need not worry the price I saw is the price I'll pay and they'll contact head office and send me a confirmation so that I can get it for the price they have been promoting with that pamphlet! Yesterday however on the 16/09/2013 I received a call from the sales assistant saying that unfortunately head office cannot discount me for that price they are sorry for any inconvenience just like that. no compensation really & unhap


Company: CNA
Country: South Africa
City: Claremont Cavedish Mall
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