Game
Not honouring price beat policy
- 01-10-2013
- 8
I found an LG tv for a lower advertised price at Makro. I showed them the online ad which states that the offer is valid on that date, they said they would not accept a price from a website because it may not be valid even though the ad says the dates, so I asked them to call and compare, then and the shop assistant just passed me off to another person without any explanation and started assisting someone else. The second assistant told me that calling makro would be like him trying to cut his price for me... that is the point of your policy!
Game and Makro are the both Mass stores, if Makro makes a profit at the advertised price, so will Game. They don't honour their promises and lost a sale and ruined my faith in your stores.
Company: Game
Country: South Africa
City: Lephalale