House & Home
FALSE advertisin? g and ATROCIOUS CUSTOMER CARE

Shops, Products, Services

On Friday, 06/092013, I visited the H&H store in Boksburg..whilst shopping for a TV I came across an ad that read: CLEARENCE:
Meccer Display demo PC- R1499, items displayed were:
1x Epson Printer, 1x meccer monitor, 1x mouse, 1x keyboard, 1x tower, 2x pc speakers, all on a pc stand.
I called a female salesperson to confirm " what exactly" was on sale.. who in turn informed me that ALL items on display were FOR SALE!!! However another Salesman (Lelo) informs that it is only a display.. Directing his attention that the display decal clearly informs that an Item is for sale for R1499, in this case the display pc. With failure to understand my point.. I asked to speak to the Manager, where he directed me to a "Big size" white gentleman.. I think his name was Andre (I did take his name, which I can confirm at a later stage).trying to explain this to this manager was even more of a mission..He was rude, whilst trying to get his point across, who informs that it is only a display decal. Which did NOT make any Sense In PRINCIPAL: what you see.. is what you pay... After much debate, called someone on the phone, who advised him to sell the item, which I bought. I have LOST ALL faith in H&H.


Company: House & Home
Country: South Africa
City: Boksburg
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