Foschini
Ad service

Shops, Products, Services

I have lost my card and i need a new one. i recently changed my surname from Mkhatshwa to Mthinmkhulu. i visited forschii yesterday and i was told that i need both ID documents as well as an affidavit.
i then went back there today with all those requirements, when i got to the till i was told i should find a shop that makes copies and make them then come back to store. i dont understand why they dont have a copy machine when they deal with applications of acc on a daily basis. anyway i made the copies and gave them to a nunu or nana, she told me it will take 20min. so i left and returned after 30min, i got to the till and told the lady i am back. she then asked a guy calle hosea to check, he continued with his sales, she also continued with what she was doing and life went on. after waiting for a further 30min and the lady at the till serving 10 -15 customers. she then went into the fitting room, then walked passed and went to check. when she got back i was told theres no responce, so maybe headoffice is closed. surely if i work for the company i should know their business hours. she then said shell call me, mind you she doesnt have my no, it dawned on her and she then asked them


Company: Foschini
Country: South Africa
City: Mall at carnival
  <     >  

RELATED COMPLAINTS

Vodacom
Is this what the service industry has come to?

Checkers & Checkers Hypers
Just a bad experience

First Choice Varsity College
Still Awaiting My Certificates From 2010 Till Now

Foschini
Foschini dont know how to treat customers

Capitec Bank
Pathetic Service

Mr Price
VERY BAD SERVICE AND ATTITUDE!!!

Pick 'n Pay
Very very bad service

Shoprite
TARDINESS

Pick 'n Pay
I dont understand why staff doesnt have relievers