Kalahari.com
Website / payment chaos

Went on line to order a book
wanted to pay using ebucks
This could not be effected - phoned the helpline
problem - website upgrade - usual excuses

Go back on online today to order book - prices of book doubles in moving the order from the search page to the checkout from R681.63 to R1506.73

Speak to Charles and Janet - usual new SA response to problems experienced by customer
EXCUSES after EXCUSES, blaming system upgrade etc

it appears that [URL Removed] does not give a about customer service

Then I get a email confirming my order which I did not place

May be I should order the book from the overseas supplier directly - will save a lot of problems dealing with incompetence suppliers

Company: Kalahari.com
Country: South Africa
City: Cape Town

  <     >