Pick 'n Pay
Customer Service

Shops, Products, Services

I went to exchange meat that went off over night at PnP Little falls last night and experienced the following.
Portia at the Customer Care desk did have good people skills, I was standing at the counter while they spoke in their African langue. So I stand and wait la la la.
She does not have a calculator to do the math's and struggles to remember things when writing in the refund book.

I'm not sure if she is new but rather get staff that are more experienced at the counter, as you have i-rate customer that want to be help quickly and efficiently . my refund took - 20 minutes to exchange.

This is only my opinion based on my interaction with the store.


Company: Pick 'n Pay
Country: South Africa
City: Little Falls
  <     >  

RELATED COMPLAINTS

Foschini
Service and Attitude

Woolworths
SHOCKING CUSTOMER SERVICES

Pick 'n Pay
CUSTOMER SERVICE LACKING

Checkers & Checkers Hypers
Manager and security assault custome

Edgars
LONG QUEUE AND THEN UNABLE TO EXCHANGE

Iqbal's Meat
Staff doing the customer a favou

Mcdonalds
Bad service at McDonalds in Uitenhage

Identity
Dissapointed in service

Sounds Great
Refused to exchange goods

Pick 'n Pay
Very disappointed with bad service and attitude