TAKEALOT.com
How a Customer should be treated

I ordered a camera and received it a week early. All excited i go pick it up and it is the wrong stuff. I returned the order with much regret and posted a complaint on the website. I received a call from Bonny who was very apologetic and advised me she will look into it.
Long story short she managed to give me more than I asked for and kept me up to date every step of the way (20 emails between us).
I wish more people were like her as this is was customer services should be like.

Awesome job Bonny

Company: TAKEALOT.com
Country: South Africa
City: Cape Town

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