Coricraft Group
After 4 weeks no delivery or notice!!!

I have just received the most appalling service from Coricraft!!!
I placed an order on 20th July, and was advised that I can expect my order within 4 - 6 weeks. Only to be told yesterday, when I called the call centre, that they have no fabric and that they haven't even begun to process my order as yet!! This is due to the fact that the fabric I ordered has been discontinued, but at the time of order Dwain @ The Glen branch assured me that they had enough to make up my order. When I called Dwain this morning to find out what is going on - after the call centre operator failed to return my call after promising to call me back yesterday - he advised that "Oh sorry I have been meaning to call you" I was told I would get free delivery of a lounge suite of a colour I DO NOT WANT, and had made it clear to Dwain on the very first meeting with him!! I am disgusted in this customer service and advise anybody who is thinking of purchasing Coricraft furniture against it!!! You will most likely not receive what you ordered and get horrific service!!

Company: Coricraft Group
Country: South Africa
City: The glen

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