Mr Price
Untruthful, misleading advertisement

Shops, Products, Services

Yesterday i did online shopping at Mr. Price. I saw mark downs and got exited! Dress, Shoes, Tops from R4.90 - R13.00.

I honestly thought they marking down items. When it came to check out i couldnt pay. It told me to contact the customer service. The customer care lady was clueless as to what is going on and even tried to help me.
I asked to speak to a supervisor (Emilene) & that's when she confirmed its incorrect prices. She also advised me to log off & log back in and then I will see different prices. I did this after moaning BUT the prices was yet the same (the low prices). According Emilene she will give all the customer's the same story
Personally i think the price was advertised and already in my basket. MRP is suppose to give it at a discounted price. I also didnt like the comment Emilene made that if i bought it before lunch, before the IT blocked the payment option then i couldve gotten it at that price.


Company: Mr Price
Country: South Africa
City: ONLINE SHOPPING
  <     >  

RELATED COMPLAINTS

Mr Price
Unhappy Custome

Mr Price
Mr Price changing prices while we are purchasing

Scooters Pizza
Price you see, Price you pay?

Game
Misleading pricing

Woolworths
Bad attitute and wrong pricing

Spa
Staff bad manners and bad prices

Pick 'n Pay
Price tags don't correspond with prices at till

Mr Price Sport
WRONG PRICING ON SHELVES

Truworths
Refusal to give me a product at the advertised pri

Mr Price
ONLINE ORDER GONE WRONG