Woolworths
Bad attitute and wrong pricing

Shops, Products, Services

There was party goods on the shelves, and after compairing the prices and barcodes, found that the prices on the item and the price on the shelve differ, the prices was almost cut in half, for example, R24.95 on the hats and R 12.95 on the shelves.

When i reached the paypoint i asked the cashier to check the prices first, and it was the more expensive price, the supervisor went to check the prices, came back and confirm that the prices was half the price!

They then called the manager to change the prices on the computer, he came, talked to the cashier in his language, ignoring me flatly, laughed and walked away.

I called him back and asked what he is going to do, and he said he is only trying to help me, how, by walking away?

I asked for his name and he gave it without hesitation, as if he knew nothing is going to happen. I then went to take photos of the shelves with the wrong prices, but all the prices have been taken off, and he was standing there, telling me that i made a mistake, there was no prices on the shelves! He was so in front of all the customers, all he could have done was apologised about the wrong prices.


Company: Woolworths
Country: South Africa
City: Magaliesview rustenburg
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