Edgars
Very Poor Service

My phone was taken in for repairs to the Insurance from late November 2011 due to faultiness, upon a consultant advising for efficiency to pay an additional R90. I have been given conflicting information after liaising with a couple of consultants, calls have been dropped on me, hence I logged a complaint with the head office on 15/01/2013 did I get a call from the branch manager on 16/01/2013 who acknowledged receipt of the complaint and informed me that someone will get back to me, I was promised by the last consultant whom I spoke to on 17/01/2013 to be called back latest to day to be advised on the way forward. I am disappointed with the service given to date - that only to be taken seriously one needs to complain- it is unacceptable and such a time waster.

Company: Edgars
Country: South Africa
City: Edgars Jabulani Mall

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