TAKEALOT.com
SUPERB SERVICE FROM [URL Removed]

I have made many purchases from Takealot and have always been pleased with the service I received. However, I am truly astounded at the commitment to excellent service displayed by Innocentia who went above and beyond to assist me.

I needed to exchange an item that was delivered to me yesterday and I needed the replacement item by Saturday for my niece's birthday. Having paid partly with a credit on my account, I would have had to wait for it to be re-credited back to my account before ordering a replacement gift.

What I didn't mention in my email to Takealot was that the little birthday girl will be leaving back home to the US on Monday so I really wanted to give her her gift on Saturday at her party because I wouldn't see her again. But even without knowing this, Innocentia arranged to have the replacement item sent to me tomorrow when the courier comes to collect the item I want to return. All this to avoid a delay for me.

THANK YOU INNOCENTIA (and the Takealot team), I am TRULY grateful for your willingness to go the extra mile! You have no idea what a relief it is for me to not have to stress about this! Keep up the amazing service! bless you :)

Company: TAKEALOT.com
Country: South Africa
City: Nationwide

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