Truworths
Account

Last year truworths forensics department allowed an account to be opened in my name. Since that time the person responsible has been caught and the id is with the police. I was told to take in my id book and the account would be unblocked. Since this time I have "unblocked" my acc 3 times. This morning when trying to make a purchase I was told they were unable to contact the forensics department - I would have to return on Monday to get my purchase. I am tired if being treated like a criminal by your company. When I asked to close my account I was informed/threatened that if I closed I would never be allowed to open an account with you. I am done with your poor service. I am not a criminal and I deserve an explanation and an apology.

Company: Truworths
Country: South Africa
City: Forensics

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