Edgars
Edgars "Customer non-Experience"

From Edgars: "We are so sorry to hear you are still receiving the collections calls for your account. We will be addressing this with our accounts management team to urgently resolve and close this query. In the meantime, we must once again extend our apologies for the inconvenience caused to you. If you ever need to speak to us, please call us on 0800 20 39 25".

Dear Edgars I invite you to try to call 0800 20 39 25 and make any progress.

I was simply cut off.

WHY is this matter so unresolvable and WHY must I pay the price for Edgars inaction vis a vis this year old dispute on my credit record. Kindly justify this in terms of the National Credit Act and Financial Services Act.

I require immediate action to resolve and close this matter finally. Furthermore i require this to be included in the ABSA Sustainability Report of the AFS and to be raised at the AGM as an item

Company: Edgars
Country: South Africa
City: "Customer Experience"!!

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