Le Creuset
A Service

I purchased a set of cast iron pots at Stuttafords yesterday for my wife's birthday on Wednesday, when I got home last night I realized that I had bought the wrong colour, I got volcano instead of Cherry. Her tea sets are in flame and I got the same colour for the cast iron, not realizing it should be cherry as this is her preferred colour for the pots.

I spoke to Stuttafords and they don't have the pots in Cherry at any of their stores, they have offered to refund me the money, however I got them at 25% off as they were having a sale, which ended yesterday.

So that brings me to my question, is there any way I could take the pots to one of your stores and exchange them for the Cherry ones? The pots I bought were the 29cm Oval Casserole and a 20cm round Casserole.

I would greatly appreciate it if you could help me, obviously the pots have never been used and are still in their packaging.

Le Creusets response :

"No problem at all, pop it along to any Le Creuset boutique store where you can exchange the colour straight away.

Happy cooking! "

Absolutely amazing service from Le Creuset, i will be a FAN for LIFE!!!

Company: Le Creuset
Country: South Africa
City: National

  <     >