Game
FAILURE TO MEET GUARANTEE VALIDATION

To who it may concern,
I purchased a Raleigh bicycle from game, 17/01/13, for my father as a birthday gift. He found the bicycle to be faulty. After a month It began making strange noises while paddling on long distances. The 1st time he took it in for repairs 13/03 Two weeks later Game called for collection as the bicycle as per game was repaired. The bicycle was taken back the next day 27/03 as it continued to make noise. Game called again for a collection as the bicycle was repaired, but not to my dads satisfaction. 30/04. On this 3rd occasion, my father requested them to give him a new bicycle but they (Game & Raleigh SA) refused. Game said they will not give him a new bike but will continue to repair it. The guarantee service states, "We will have any item under warranty repaired for you; should that take longer than three weeks, The item will be replaced or refunded." as stated on the back of the cash sale slip.
Your assistance will be greatly appreciated.

Company: Game
Country: South Africa
City: TRADE ROUTE MALL LENASIA

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