Chubb
Account Cancellation and continued billing

I cancelled my account with Chubb 3 months ago due to appalling service from the accounts department, but am still getting billed.
1. I have done a reconciliation of every single invoice and every single payment all the way back to 2006. Chubb refuses to look at this and would rather just "write off" the R900 they say I owe them (I don't) if I stay with them (I won't).
2. I have had 3 phone calls from people at Chubb literally begging me not to cancel my account and I have stated clearly that I am not interested. I have been repeatedly promised that someone would look at my reconciliation and point out where the R900 difference is. Empty promises (what a surprise).

WHATEVER YOU DO, DO NOT SIGN A DEBIT ORDER WITH CHUBB, THEY WILL TAKE MORE MONEY THAN YOU OWE THEM.

Company: Chubb
Country: South Africa
City: Paarden Eiland

  <     >