Multichoice
UNBELEIVABLE!!

Recreation & Entertainment

THIS IS THE 4TH MONTH RUNNING THAT I HAVE TO LODGE A COMPLAINT THROUGH HELLO PETER TO HAVE OUR SERVICES RECONNECTED. NOT TO MENTION THE 8 MONTHS BEFORE THAT WHERE I BATTLED EVERY MONTH WITH THE CALL CENTRE!!!

PLEASE SEE RESPONCE RECEIVED FROM HENRY KHOZA (MULTI-CHOICE) ON 6 FEB 2013:-

Dear Carlo

Please do not delete the case [#2997580] from the subject line as this is your reference number.

ENQUIRY REFERENCE NUMBER: 120799497

Thank you for your e-mail.

This is to confirm that they is no debit order active on your account.

I have escalated your refrence numbers to credit the account.

Once the account is credited with R590 R390.01 that you paid. The amount you will pay in the 01 March 13 is R150

I AM GOING TO PAY THE R150 AS PER THE ABOVE INSTRUCTION IN THE NEXT HOUR AT THE CHECKERS AT EASTGATE IN JHB. (I ALWAYS PAY BY THE 10TH OF EVERY MONTH)

PLEASE RECONNECT OUR SERVICES ASAP!!!

CAN SOMEONE PLEASE HELP!!! OR AM I GOING TO HAVE TO COMPLAIN ON THE 10TH OF EVERY MONTH???


Company: Multichoice
Country: South Africa
City: Eastern Cape
  <     >  

RELATED COMPLAINTS

Multichoice
Please HELP!!

Multichoice
How much longer can this continue!?!?!?

Multichoice
Double charging on debit order to credit card

Multichoice
Deactivation

Multichoice
Total rip off

Multichoice
This is now the third month same problem

Multichoice
A montha and still no credit

Multichoice
Credit with Multichoice but still disconnected

Cell C
PLEASE SORT THIS OUT!!!

Multichoice
Month after month the same problem with my account