Multichoice
MNET TERRESTRIAL

With the conversion taking placing from analog to digital, we have had nothing but bad services and issues from MNet. Since November 2012, the connection stays up for about 2 weeks and then back to snowing, dropping of connection for about a week. i have repeatedly complained and their excuse is my tv aerial might be an issue or my mnet decoder. i have had these tested and the minute i phone mnet and complain - then all of a sudden everything is in sync and working for 2 weeks again.. Last night we were unable to view anything from 16h30 to 22h30, when i phone the same BS is given to me. i personally went to speak to the technical staff and am still waiting for them to contact me. this is getting to be totally unacceptable. So if i complain then all is working for exactly 2 weeks and then we have a week of no viewing from these times as it has also occurred during mid morning.

i am no longer prepared to put up with non service delivery and considering i have been a customer basically since date of inception. so i am hopping this can be resolved and new decoders issues that convert analog to digital, of which they have still not informed the public.

Company: Multichoice
Country: South Africa
City: RANDBURG

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