Multichoice
Paid for nothing

I deactivated my multichoice account in 2011.yesterday on the 29/10/2013 i called them to re-activate my account, i was told its in arrears needed to pay 104 @ any one of their pay points then to call then for re-connection ..Today the 30/10/2013 i paid 410.00 @ pep stores @ 13.19 pm, then @ 5pm i called them for they re-connection, they advices me that my payment is not showing i spoke to a call center agent by the name of Innocent then 0112892222 #, who told me to fax him my proof of payment then my re-connection will b done..I faxed the proof of payment on today, i then called again on their 0112892222 and was told that innocent is based in cape town but is on an 0112892222 #, that was 18.05pm, i spoke to a lady didn't get her name she told me i wasn't suppose to pay @ pep but to pay @ absa which i wasn't told the day before, so basically my account is update and Ive paid fr the new month but my payment is missing and i was advised to just wait, not knowing till wen, and my me faxing the proof of payment to innocent doesn't help ..so iv paid but my account still not active

Company: Multichoice
Country: South Africa
City: Johannesburg

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