Multichoice
Zero feedback on Billing issue

Recreation & Entertainment

On the 28/06/2013 I paid my dstv subscription at the checkers at Hemingsway Mall in East London. The lady at the till incorrectly typed in my customer number with the result that my dstv account was suspended. I phoned the call centre where a gentleman tried his utmost to help me. He reactivated my account and instructed me to scan and mail my receipts through to [Email Removed] to arrange the credit to be taken to my account. I also sent through the same email to [Email Removed] The case number is : 3690865. My account is still in arrears today.


Company: Multichoice
Country: South Africa
City: Pretoria
  <     >  

RELATED COMPLAINTS

Multichoice
Incorrect Billing (Refusal to reimburse)

Multichoice
Disappointed DSTV Customer - poor service- payment

Multichoice
My Refund

Multichoice
DSTV CALL CENTRE CASE NUMBER 3727811 : BILLING ERR

Multichoice
Paid up account suspended!

Imperial Select Multi Franchise
My Refund

Multichoice
Payment made, proof sent, got disconnected

Multichoice
Account from 2000

Multichoice
INCOMPETENT

Multichoice
NO REPLY?? ACCOUNT SUSPENDED NOT MY FAULT