Multichoice
DSTV upgrade: bad service

Hi I am experiencing problems with the call centre, Yesterday (10 July 2013) I asked them via email to upgrade my package to DSTV Premium, they did it during the day. Last night when I want to catch up on the cricket, I couldn't access the Premium Channels.

I am very dissapointed, I you call the Service Centre you wait forever, they don't respond to my mails. Why not appoint more people to help if it's in their budget.

Please I am still waiting on their response.

Thanks

Piete

Company: Multichoice
Country: South Africa
City: Western Cape

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