Multichoice
Total lack of understanding of the client's needs

Corporate affairs's reply on my query is so laughable that MultiChoice must think that their customers are very stupid. They suggest that I replace a card which for years now is not in existence. They furthermore suggest that I follow steps on the SD whilst it was not connected as requested in the first place. This is about the 13th time that I have encounter the same problem over and over again. ONLY a technician can solve my problem but they wrote e-mails with content that is totally irrelevant to my need. Is it possible that this entity still think that they are dealing with?

Company: Multichoice
Country: South Africa
City: National

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