Benguela Group
Deposit

Rented accommodation through Benguela-Langebaan in December. Deposit was paid for any breakages/ damages, etc and an additional fee for cleaning up after our stay. Only damages to property in the week we stayed there, was a rusted bottle opener (that broke as soon as it was used the first time) and a R15 vase (price on bottom of vase). After weeks of trying to get answer regarding the repayment of the deposit, we were told the place was left in such a state that they needed the further R1000 to clean up. I hope the full R1450 was paid to the cleaner who cleaned, because for that amount, the house must really have been in a major state.
Don't expect to get deposit back from this company. Worst service ever. Took a month of emails and phone calls before a response was even given and then every excuse in the book why they should keep the deposit.
Good luck to you Benguela, cause if this is the way you do business, good luck.

Company: Benguela Group
Country: South Africa
City: Langebaan

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