Brt Rea Vaya System
BRT REA VAYA COMPLAINT

MY COLLEAGUE WHO IS WHEEL CHAIR BOUND, ON 08 NOVEMBER 2013, HE AND THE OTHER COLLEAGUE BOARDED THE BRT FROM AUCKLAND PARK TO CARLTON CENTRE . WHEN THEY WERE GETTING OFF THE BUS THE BUS DRIVER MOVED BEFORE THEY WERE OUT OF THE BUS, WHICH LED TO THE DOORS CLOSING AND THE WHEEL CHAIR CAUGHT IN BETWEEN THE DOORS AND HE WAS HANGING OUT BUT FORTUNATELY THE OTHER GENTLEMEN WHO WAS WITH HIM AT THE TIME MANAGED TO HELD HIM TIGHT SO THAT HE DIDNT FALL. THE DRIVER ONLY STOPPED WHEN THE OTHER PASSANGERS SCREAMED TO HIM AND HE STOPPED AND FORTUNATELY HE WASN'T HURT BUT HIS WHEEL CHAIR WAS DAMAGED. THEY REPORTED THE MATTER TO THE COMPANY, BUT WERE TOLD THAT THAT PARTICULAR DRIVER DIDNT CLOCK IN THE DAY OF THE INCIDENT. THEY PROMISED TO INVESTIGATE, THEY STILL HAVEN'T CONTACTED HIM.

Company: Brt Rea Vaya System
Country: South Africa
City: AUCKLAND PARK TO TOWN ROUTE

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