Sunday Times
Sunday Times never delivered & won't refund me

I subscribed for a Sunday Times beginning of November 2012, my subscription number: 646 7962, told the agent to please deliver the news paper every sunday for a year, as the subscription was meant to be a gift to my 63year old aunt. He never kept his promise, because not a single copy of the Sunday Times was delivered to my aunt's house. I called the Sunday Times offices, several times inquiring about the paper, on the 27th November 2012 I called them canceled my subscription, since they failed to deliver, I spoke to Gladys and she promised I would be refunded, but it never happened, I never got my R709, 00 back.

I called again on the 10th Jan 2013, spoke to Elizabeth, and on the 11th Jan 2013 spoke to Joseph, and they keep on promising to pay me, every time I call they say they have processed my request, but won't tell me when exactly I will be refunded. Everytime I call they want my details and pretend as though they are willing to help me, when in fact they are waisting my cell phone units, and stalling to pay me.

Company: Sunday Times
Country: South Africa
City: Johannesburg

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