SA Post Office
International item still not delivered

I've ordered an item (EI201941836US) from the US, it was dispatched on the 11th of February, it landed in SA and cleared customs in a reasonable period of time (15th of Feb), from there on out things went downhill... According to EMS, it has been stuck at: "Receive item at location 2013/02/17 22:06:10 CAPETOWN A AIR PRIORITY LETTER". I've tried to enquire at my local PO in Stellenbosch and they could not assist me without a domestic tracking code, instead, they gave me a number to call (apparently customs). I've tried calling this number several times and it just rings and rings... it's now the 28th of February and I have absolutely NO idea what happened to the consignment or how to even go about getting a domestic tracking code.

This leaves me very disappointed in SAPO (capemail, or whoever is responsible) and I absolutely hate having to resort to sites like this to address very obvious inefficiencies.

Company: SA Post Office
Country: South Africa
City: Cape Town

  <     >