Motomid Ford
POOR POOR SERVICE - CAUSES DAMAGE TO VEHICLE

@ 10000 KM SERVICE i REPORTED THAT MY DIFF WAS LEAKING I WAS INFORMED THAT IT IS ONLY SWEATING AND FINE. AT 60000 SERVICE I REPORTED THE SAME PROBLEM AND WAS TOLD THAT THE DIFF IS DAMAGED AND THAT IT IS NOW OUT OF WARRANTY SO I MUST CARRY THE COST. I REFUSED AS I REPORTED THIS MATTER ALREADY AT 10000 KM SERVICE AND THEY REFUSED TO REPAIR THE DIFF.
AT THE SAME SERVICE I REPORTED THE FUSES THAT KEEPS ON BREAKING AND WAS INFORMED THAT THEY WILL JUST REPLACE THE FUSE. ON DRIVING HOME TO A FARM THE FUSE BLEW AGAIN AND I HAD NO LIGHTS ETC. A WEEK LATER I HAD TO DSCONNECT THE BATTERY EVERY TIME WHEN I NEED TO SWITCH THE LIGHTS OFF. I TOOK THE VEHICLE BACK AND WAS TOLD THAT ALL THE WIRING IS BURNT AND THAT I AM RESPONSIBLE FOR THE DAMAGE OF R1600 ALTHOUGH I REPORTED THIS PROBLEM. ON RECEIVING MY VEHICLE BACK MY DASHBOARD WAS DAMAGED WITH SCREWDRIVERS AND MOTOMID REFUSES TO ACCEPT RESPONSIBILITY FOR THIS POOR SERVICE. THEY SENT THE VEHICLE TO A MOTOLEC AND STATED THAT HE MUST HAVE DAMAGED THE DASH AND THEREFORE ALTHOUGH THEY SENT IT THEY DO NOT TAKE RESPONSIBILITY. THIS IS THE MOST PATHETIC SERVICE AND I WANT FORD TO REPAIR MY DIFF, REFUND ELECTR COST AND FIX DASH.

Company: Motomid Ford
Country: South Africa
City: Middelburg

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