Storage Cube
Lost goods

Miscellaneous

4 days after my cubes where to be delivered and still nothing. they have apparently misplaced/misfiled my cubes of household content somewhere in their warehouse, i am beginning to wonder just how big this warehouse can be! Costa and Linda do not return my calls nor answer my messages, the only response i get from Beverley is 'i have no answer for you' On Monday Costa said they would pay for a guesthouse, when i forwarded the invoice, Beverly told me he said it was too expensive. I have lost deposits paid as well as that i am paying for a property i cannot live in because storage cube do not know what they have done with my possessions. I have no words for the disappointment and frustration i have been put through this week. How do you take someone's money for the safe custody of the belongings and then treat them like this? I have been more than patient and understanding in this situation, but how much longer and i supposed to listen to 'i don't have an answer, we don't know where your things are' Although their t&c's state they are not liable for loss or damage, reasonably one would expect this to be for one or two items not one or two entire crates of ones belongings


Company: Storage Cube
Country: South Africa
City: Montague gardens
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