SA Post Office
No more web based track and trace?!?

If you visit the Post Office's new website and you're lucky enough to have it load, you'll notice there's no more Track and Trace functionality on the website. To perform a track and trace, I either need to phone the helpdesk and hold on the line forever until someone decides they feel productive, or else I need to send an SMS to what appears to be a premium rate number and wait for a response.

Both of these methods cost me money, for a service I'm already angry I'm paying so much for. How difficult is it to put tracking information on a website? And exactly how are international senders supposed to track parcels within our shores?

This is so incredibly stupid...

Company: SA Post Office
Country: South Africa
City: National

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