Celebrity Spa
Groupon bought for Celebrity Spa - Umhlanga, Durban

My husband and I have just come back from a facial, body massage and foot treatment from Celebrity Spa in Umhlanga, Durban. This was very disappointing to say the least. As we arrived this morning 20/7/2013 promptly at 8:30, we get greeted by a lady, who starts off by saying, "you are late! ". We reply that we got told via sms that it was at 8:30, so she said she could not do all the treatments for us today as she had someone else at 10. We said we would have two of the treatments now and the other another time, but she said no we had to have them all now and that she was loosing money on us anyway. She then phoned her boss and the boss said do the treatments. This lady did not even apologise for being so rude to us! Groupon said that it was a couples massage, but we were both separated in different rooms. Each treatment on Groupon said 45 minutes, however we were out of there by 10am. Which means we only had an hour and a half and lost out on 45 minutes. This is not what I paid for! Also the facial was very average, only consisting of a few creams and scrubs being applied to the face probably lasting 15 minutes. My husband was also finished 15 minutes earlier than me.

Company: Celebrity Spa
Country: South Africa
City: Umhlanga

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