Futurelife
Is packaging/quantity of product is correct?

Good day,

An email was sent to FutureLife on the 23/05/2013 to notify/querying the packaging of their 1.25kg chocolate cereal product to date no response was received regarding this. I noticed that it seemed that in the 1.25kg boxes what looked like 2 x 500g bags and queried this. Refer to details of my email to FutureLife below.
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Sent: 23 May 2013 09:51 AM
To: [Email Removed]
Cc: Roman Pillay
Subject: Future Life 1.25kg packing

Good day,

To whom it may concern

Kindly note that I would like to bring to your attention that I purchased (2 x 1.25kg boxes) of the above mentioned product (from P n Pay Malvern, Queensburgh, Durban). Your product is labelled as 1.25kg however I find that there 2 x 500g bags of your product in the box.

Please can you have this rectified and also how do I have this rectified as I paid for 2 x1.25kg boxes of your product not 2 x 1kg?

Thank you and looking forward to hearing from you

Regards
Roman

Company: Futurelife
Country: South Africa
City: Durban

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