Cityslicker
Copy and paste responses to refund query

I have been trying for almost a month to get my refund out of CitySlicker after being told 'allow 3-7 working days to be processed'

14th Feb response:
Apologies in the delay in response from our side. Our finance team has a bit of a backlog with refunds processing which has resulted in the delay. We have however been advised that all outstanding refunds should be completed by tomorrow.

Apologies for the inconvenience!

23rd Feb response:
Apologies for the delay in the refund process from our side. Our finance team has been experiencing some technical difficulties which has resulted in a major backlog. All refunds outstanding will definitely be completed before the end of this week.

Apologies for the inconvenience experienced.

And I see they seem to be responding with the same statement on this website. This has been going on since the 3rd of Jan. I want to know when this refund will show and do not say at the end of the week again. Have the decency to actually look into the matter.

Company: Cityslicker
Country: South Africa
City: National

  <     >