City Lodge Hotels Group
Oad lodge port elizabeth failed me on 31 march

My do not disturb sign was taken away probably by the dozen children playing outside
The room till late night. I asked reception in the morning at 9am to make up my room
As I didn't want to lose that sign too. I came back at 3pm and it wasn't cleaned. I complained
And they cleaned the room. However there were no towels or tissue or soap in the
Room. Housekeeping said it would come. It didn't. I phoned for the duty manager but
She never got the messge to call me back. I eventually got the towels etc from the
Secuirty guard. I would like my points refunded for this night as I find this unacceptable
Of a road lodge.

Company: City Lodge Hotels Group
Country: South Africa
City: Road lodge port elizabeth

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