Discovery Vitality & Vitality Mall
Vitality points

I have been with Discovery for some time.
my Vitality status has been dropped based on the fact that they never received my report for my physical assessment.

i have taken this up with the call centre but there is nothing they will do and now my status has dropped.

it is pathetic that i must suffer because the processes don't allow for my documentation to go through and get whats is owed to me.

just give me my points!!!

THE RESPONSE:

Hello lukesimon,

Thank you for your comment.

I have referred your query to our Vitality Team as they are in the best possible position to assist you with your query. Someone will be in contact with you shortly.

I'm pleased to let you know that Vitality and Discovery Card have subscribed to Hello Peter and are responding to all comments posted about them. You can find them under "Companies who respond: Discovery Vitality & Vitality Mall".

Kind regards
Danita

So you lose my information and have no record of it so i suffer because there is nothing you can do i spoke to the vitality team after all the this and they said they cannot do anything for me!!!

Why make a big thing of it release my points and make me happy!!!

Company: Discovery Vitality & Vitality Mall
Country: South Africa
City: Johannesburg

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