Discovery Vitality & Vitality Mall
No response from online support

On 14 Jan I submitted a request for assistance on the Living Vitality site for claiming Vitality points for bootcamp for my wife. The auto response said I would receive a response in four hours. (ref: 3152261637)

8 hours later and no response I forwarded this to VitalityInfo (ref: 3153175002)

How am I meant to get a response to a simple query?

I am sure Discovery will have an excuse for once again not delivering service.

Considering each year the maintenance and cost required to keep my Vitality status has gone up, I look forward to next year where it will probably be to much maintenance, and I can look for service elsewhere.

Company: Discovery Vitality & Vitality Mall
Country: South Africa
City: Online Support

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