Bonitas
Total Lack of Customer Care

Good day,

I have been trying to get information on the Bonitas Boncap option for over a week. Tried the call center and website email address about 5 times thus far. Still no response yet?!

Also called them to ask about joining them twice. Yet awaiting a response even though I was promised to be contacted on the same day.

I am in the market for a new medical aid for myself and my spouse. Seems like Bonitas does not want my business??! If that's the case, then please just inform me accordingly so that I can move on to someone else who cares more about their customers.

Company: Bonitas
Country: South Africa
City: Online

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