Discovery Health
SOMASENSOR NOT COVERED

WENT FOR SHOULDER OP - CALLED FOR PRE-AUTHORISATION - ASKED IF I WOULKD HAVE TO PAY ANYTHING IN - WAS TOLD NO... CONTINUED... AFTER OP DISCOVERY DECIDES THAT THEY WILL NOT COVER A SOMASENSOR, WHATEVER THAT IS... NOW I AM SADDLED WITH R2000 BILL... MY ANAETHETIST SENT MOTIVATION LETTER FOR USE OF SOMASENSOR AS WELL - STILL DECLINED..
I HAVE BEEN WITH DISCOVERY FOR ALMOST 10YEARS AND AM BITTERLY DISAPPOINTED IN HOW I AM BEING TREATED... WHEN THEY WERE NEW THEY DID ANYTHING TO SATISFY US AS THE FEW MEMBERS WHO JOINED WHEN THEY JUST LAUNCHED... NOW THEY ARE BIG AND FORGET ABOUT US LOYAL; MEMBERS...
FIRSTLY THE DECISION NOT TO PAY SOMASENSOR WAS DONE AFTER MY OP
SECONDLY I CALLED PRE OP TO FIND OUT IF THERE WOULD BE ANY COSTS AND THEY SAID NO...
I USED TO REFER ALL AND SUNDRY TO DISCOVERY BUT NOT ANYMORE... THE SERVICE

Company: Discovery Health
Country: South Africa
City: CAPE TOWN

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