Discovery Health
Discovery authorises surgery and then don't pay

I received confirmation that a procedure I had to receive was authoprised (nr 14838423) by Discovery health. The Discovery consultant even confirmed that the Doctor's, the Anaethetist's and all hospital fees will be covered through my healthplan from Discovery. Now I received an email where nothing was paid by Discovery and the reason they suppply for not doing so is that according to them the procedure wasn't pre-authorised (code 268). This is not acceptable. I sent a amil to Discovery today with heading 'Kontak my dringend. MailRef#618311343#-"

Company: Discovery Health
Country: South Africa
City: Pretoria

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