Lancet
Tests not requested by docto

Son was in hospital, doctor did not request a specific test but lab went ahead and carried it out. Medical aid refuse to pay as this was not reflected on the pathology note and the lab's excuse is that " member is liable if medical aid rejects account". If requested medical aid will pay this!

Why did the lab not consult the ward or doctor to request a pathology note for test carried out, why should i be responsible for the lab's incompetence.

How many other people out there are getting billed for tests that were not requested?
This is unacceptable and against my consumer rights!

Company: Lancet
Country: South Africa
City: Richards bay

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