Discovery Health
Medical

How doeas Discovery a multimillion rand company suppliying medical aid go down for a whole day.

Are they too cheap to have backups

I had the unfortunate experience of rushing my Father to hospital while they were down.

As much as they state Hospitals cant refuse the hospitals will give limited if any care without autherisation.

Get your head out the sand and realise u are a vital cog in the emergency heath care of all your clients.

Without you hospitals are reluctant to assist as they as bussinesses want to protect themselves.

Discovery couldnt even confirm my Father was a member of the scheme.

This resulted in a delay in the treatment and almost resulted in him being transferred to a public hospital as they were down the whole day.

Wake up take responsibility for your poor service delivery and spend the money for a proper back up system in a server going down.

Company: Discovery Health
Country: South Africa
City: Head Office

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