Medihelp
WRONG INFO AND NOW I PAY??

I NEEDED TO SEE A DOCTOR AND CHECKED WHICH DOCTORS WERE ON THEIR NETWORK TO GO TO, I THEN PHONED THE HEAD OFFICE TO COMFIRM THE DOCTOR AND IF THEY ON THE NETWORK AND WAS TOLD THAT THEY WERE AND THAT ITLL BE OK TO GO THERE. ONLY TO DISCOVER AFTER THE CONSULTATION THAT IT WASNT ON THE NETWORK AND THAT NOTHING WAS COVERED BY MEDIHELP AS WHAT THE HEAD OFFICE HAD INFORMED ME. WHEN I PHONED THE OFFICE AGAIN THEY SAID I CAN CLAIM NOW ONLY SOME OF IT BACK DUE TO THE DOCTOR WASNT ON THE NETWORK. SO DUE TO THE POORLY TRAINED STAFF AND THE POOR MANGEMENT AT HEAD OFFICE I HAVE TO PAY. THANKS FOR NOTHING AND THANKS FOR THE PUBLIC

Company: Medihelp
Country: South Africa
City: HEAD OFFICE

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