Discovery Vitality & Vitality Mall
Discovery Vitality gym membership

On the 24th June 2013, I suffered a knee injury and was unable to attend gym. Discovery then contacted me via email to let me know that my gym membership benefit of 80% discount will be changed to 50% discount if I dont attend the gym one more time for the month. I then sent an email with a doctors letter to discovery to let them know that I am not able to gym and I will be going for surgery on the 20th August.

I also called the call centre and the agent told me that I have to go to gym once more for my benefit to be 80% again after explaining my situation.

The reason I am off is that I only need one more attendance and I'm not intentionally not gyming.

Company: Discovery Vitality & Vitality Mall
Country: South Africa
City: Cape Town

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