Discovery Vitality & Vitality Mall
REF: WRefNo#2971071992#- -MailRef#659875279#

Health & Medicine

Hi

I have a issue with my wife's Gym member ship being ended for some false caculation on her visits

to the Gym, I sent vitality a email got the following ref number : 2971071992 logged on the 16/08/13

i specified i detail about my query 5 days wasted on a query with the incorrect response by a person :

Mohammed Areff i assume he is a team leader or supervisor however i do not think you read and

understood my actual query.

My issue is not with payment yes i missed a debit which i chose a option on one of an automated emai

received to debt me twice the next month, My gym membership is active yet my wife's states on a email

to her it is endded for visits not reached however i disagree with this as i know we have kept our visists

together up to date.

Can someone actually rectify this and stop wasting time so we all can move on.


Company: Discovery Vitality & Vitality Mall
Country: South Africa
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