Medicross
Incompetent Receptionist

On the 4th November 2012 I took my daughter to the Medicross I was told by the receptionist to fill up a form. while filling up the form I asked her to call the mdical aid to get an authorisation number. She did not.
Because of her negligents it cost me to pay the bill. I got a call from Vericred asking me for payment for this account I called Debbie at Medicross and told her that I aske the receptionist to get a authorisation number. She then told me that she would speak to the manager after continoulsy sending her e-mails and calling her she told me that the receptionist does not remember me telling her to get and authoristation code. Debbie had also told me that it is not her duty. What services does Medicross give

Company: Medicross
Country: South Africa
City: The Berg

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