Discovery Health
Pathetic Service

Health & Medicine

I have received absolutely shocking service from Discovery Health over the past few months with regards to their service feedback. If i do not contact Discovery with regards to a query I lodged they will never get back to you as a courtesy to explain if there are any problems. i sent a query through on 29 April 2013 and was provided with an automated response that electronic or telephonic contact will be provided within 3 working days and yet 7 days down and nothing. A consultant from the office of Francois Theron contacted me to discuss these issues prior to this query and make sure this will be dealt with but it seems as if the service is pathetic not only in one specific department but across all services of Discovery Health.


Company: Discovery Health
Country: South Africa
City: Call Centre
  <     >  

RELATED COMPLAINTS

Discovery Health
A great asset to Discovery Health

Discovery Health
Clearly doesn't want my money

Discovery Health
Poor Client Service on query

Discovery Health
Repeated Disgusting Service From Discovery Health

Discovery Health
The worst customer service i have EVER received

Discovery Health
Shocking!

Discovery Health
CLAIM OUTSTANDING FOR 3 MONTHS

Discovery Health
No communication after almost a month!!!

Discovery Health
Pathetic customer service!

Discovery Health
Query remains unresolved