LG Electronics
COMMON FAULT IN LG BRAND

LG IS THE WORSE BRAND TO BUY LCD 42", AS SOON AS THE WARRANTY IS OVER, THE TV STARTS ACTING UP WITH FAULTS. COMMON FAULT - TV BLANKS OUT, WITH BLACK SCREEN WITH NO PICTURE OR SOUND FOR A COUPLE OF SECONDS. I GOOGLED THIS PROBLEM, AND THERE ARE ENDLESS REPORTS OF THIS PROBLEM. WHICH MEANS LG DELIBERATELY ONLY HAS 1 YEAR GUARANTEE/WARRANTY ON THEIR PRODUCT, KNOWING THAT THE TV IS GOING TO GIVE THIS PROBLEM AFTER A YEAR. AND IN THE MEANTIME WHAT DOES THE CUSTOMER HAVE TO DO, COUGH UP TO FIX THE PROBLEM WHICH SHOULD BE UNDER GUARANTEE FOR AT LEAST 5 YEARS, CAUSE IT'S NOT A WEAR-AND-TEAR PROBLEM, ITS A TECHNICAL PROBLEM. LG BRAND THE WORSE EVER, SEEING THAT THERE ARE SUCH A HUGE COMPLAINT LIST ABOUT THE SAME PROBLEM, THIS SHOULD BE ON A CALL BACK LIST, WHERE LG CALLS BACK A RANGE OF MODELS AND FIX THE PROBLEM. THIS IS NOT ON, THEIR PRODUCTS ARE SUPPOSED TO BE TOP OF THE RANGE, BUT BREAKS THE QUICKEST, WHEREAS "NO-NAME" PRODUCTS FROM STORES HAVE 5 YEAR GUARANTEE/WARRANTY, AND DOESN'T EVEN BREAK IN THAT 5 YEAR PERIOD. L G... PATHETIC!!!

Company: LG Electronics
Country: South Africa
City: CUSTOMER CARE

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