LG Electronics
RNE 120728069258- full exchange of Lg unit

Dear Mr Hunter: This is a follow up on the previous email regarding the LG washing machine that I purchased in 2012. I wish to inform you that the washing machine continued to give me problems. A technician did arrive two weeks ago and said that the drum was separating and unfortunately repairs could not be undertaken. The washing machine will have to be returned to the supplier which in this case was the OK Furniture store in Pinetown. Evasin at the OK stores has been excellent in trying to find another LG 6kg in their store but apparently the initial model has been discontinued and those that are available are newer models that are just too expensive. He has given me options of buying other models and brands of washing machines however, not at the replacement value of the unit I bought (which was discounted to R2.099-00) but was valued to R2999-00 as per advert. At this point in time I am unable to afford buying another washing machine especially since it has been discontinued so quickly. That would be the most honorable thing to do.. A similar 6kg washing machine is selling at R2, 799 at Makro and a 7kg at R2, 899.I await your response.

Company: LG Electronics
Country: South Africa
City: Pinteown

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